Return and Refund Policy
Return & Refund Policy
Effective Date: 04 August 2026
At Weekend Farming, we strive to provide high-quality training programs, consultancy services, and educational resources. Please read our Return & Refund Policy carefully before making a purchase.
1. Training Programs & Consultancy Services
Fees paid for training programs, workshops, webinars, and consultancy services are generally non-refundable once your registration has been confirmed or the service has been delivered.
If Weekend Farming cancels or reschedules a program, participants may be offered:
- A full refund, or
- An option to attend the rescheduled program or another available session.
2. Physical Products
If you purchase eligible physical products from Weekend Farming, you may request a return or replacement if:
- You receive a damaged or defective product.
- You receive the wrong product.
- The product is incomplete or missing parts.
Return requests must be submitted within 7 days of receiving the product.
3. Return Conditions
To be eligible for a return:
- The product must be unused and in its original condition.
- It must be returned with all original packaging, accessories, and documentation.
- Proof of purchase or order confirmation is required.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Online training programs and digital courses.
- Downloadable educational materials.
- Consultancy services already provided.
- Membership fees (if applicable).
- Customized or personalized products.
- Products marked as non-returnable at the time of purchase.
5. Refund Process
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund request.
If approved, the refund will be processed to the original payment method within 7–10 business days, depending on your bank or payment provider.
6. Replacement Policy
If a product is found to be damaged, defective, or incorrect upon delivery, we may offer a replacement instead of a refund, subject to product availability.
7. Cancellation Policy
Orders for physical products may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined above.
Training program registrations may only be cancelled before confirmation, subject to the terms communicated at the time of registration.
8. Contact Us
If you have any questions regarding returns, refunds, or cancellations, please contact us through the contact form available on our website or via our official communication channels.